Seenu Salon OS · SMS Terms

Seenu Salon OS text messages: the terms.

Seenu Salon OS answers the texts customers send to a salon's number and, when a customer agrees, texts them about their own appointment. Here is exactly what that means - when we text first, how often, what it costs, how to stop, and what we do with your number.

What the program is

Seenu Salon OS is an AI receptionist for hair and nail salons, operated by Seenu Tech Corp. Its assistant, Shelly, answers a salon's phone calls and text messages on the salon's behalf.
When you text a salon's Seenu Salon OS number, Shelly replies in that conversation: open times, services and prices, and booking, changing or cancelling your appointment.
(551) 310-2878 is the live demo number. It answers for Bella Studio, a demo salon, so salon owners can try the service.
We text a customer first only about their own appointment, and only after they agree: a confirmation, a reminder the day before and one an hour before, and a short note if the appointment is changed.
On a phone call, Shelly asks right after the booking is confirmed whether you want these texts; only a clear yes turns them on. If you book by text, the confirmation reply says the reminders will come and how to turn them off.
This program sends no marketing or promotional messages.

Salon staff

A stylist receives texts only after the salon owner saves the stylist's mobile number in the Seenu Salon OS dashboard and ticks the optional consent box confirming the stylist agreed to receive them. A number saved without the box receives no booking texts.
The stylist then gets one text each time one of their bookings is made, moved, changed or cancelled.
Staff can text the same number to change their own schedule, for example a day off. Shelly replies to confirm what changed.
The salon owner can turn on a text for each new booking, sent to the owner's own mobile number after the owner ticks a consent box in the dashboard.

Frequency and cost

Message frequency varies. Customers receive replies to messages they send, usually one to three per conversation, and, for each appointment they agreed to texts for, up to three more: a confirmation, a reminder the day before and one an hour before (plus one if the appointment is changed). Staff receive one text per booking change; an owner who turned it on, one per new booking.
Message and data rates may apply depending on your mobile carrier plan. Seenu Tech does not charge you for messages.
Carriers are not liable for delayed or undelivered messages.

Stopping and help

Reply STOP to stop receiving texts from this number. You get one confirmation and nothing after that. Reply START to resume.
To stop only the appointment reminders, reply NO REMINDERS (in Korean, 알림 끄기). Shelly still answers your texts.
Reply HELP for help, or email hello@seenutech.com.
Texting the single word CANCEL also stops texts. To cancel an appointment, write it out, for example "please cancel my Friday appointment", or call the salon.

Your number

Your number is used to reply to you, to find your booking at that salon, and, if you agreed, to send that booking's confirmation and reminders.
Your consent to receive texts is given directly to Seenu Salon OS, the program named in the notice, when you text the number or say yes on the call. It is never bundled into another agreement.
Your mobile number, your messages and your opt-in information are never shared with, sold to, or bought from third parties or affiliates, and never used for marketing by anyone.
Agreeing to receive texts is not a condition of any purchase.
See the Privacy page for everything we collect and who sees it.

Effective October 23, 2026 · hello@seenutech.com · Privacy · SMS Opt-in

Seenu Tech Corp. · 2160 N Central Rd, Suite 206E, Fort Lee, NJ 07024